Restaurant Review Sentiment Analysis

Solution for the use case Restaurant Review Sentiment Analyzer.

AI tools
Python, TextBlob, NLTK, Pandas, Matplotlib, Word Cloud
Language
Python
Accuracy
88%
Published
2025-07-01

Approach

Simple Python tool that analyzes customer reviews to determine sentiment and extract key feedback themes for restaurant improvement.

Implementation steps

  1. Install sentiment analysis libraries
  2. Collect review data from sources
  3. Clean and preprocess text
  4. Apply sentiment scoring
  5. Generate insights report
  6. Create visualization dashboard

Code (Python)

from textblob import TextBlob
import pandas as pd
import matplotlib.pyplot as plt

class RestaurantSentimentAnalyzer:
    def __init__(self):
        self.reviews = []
        self.sentiments = []
        
    def analyze_review(self, review_text):
        blob = TextBlob(review_text)
        sentiment = blob.sentiment.polarity
        
        if sentiment > 0.1:
            category = "Positive"
        elif sentiment < -0.1:
            category = "Negative"
        else:
            category = "Neutral"
            
        return {
            "text": review_text,
            "sentiment_score": sentiment,
            "category": category,
            "keywords": [word for word in blob.words if len(word) > 3]
        }
        
    def batch_analyze(self, reviews_list):
        results = []
        for review in reviews_list:
            analysis = self.analyze_review(review)
            results.append(analysis)
        return results
        
    def generate_report(self, analyses):
        positive = len([a for a in analyses if a["category"] == "Positive"])
        negative = len([a for a in analyses if a["category"] == "Negative"])
        neutral = len([a for a in analyses if a["category"] == "Neutral"])
        
        return {
            "total_reviews": len(analyses),
            "positive_percentage": positive / len(analyses) * 100,
            "negative_percentage": negative / len(analyses) * 100,
            "overall_sentiment": "positive" if positive > negative else "negative"
        }

Prompts

Analyze this restaurant review: The food was amazing and the service was quick, but the restaurant was quite noisy and hard to have a conversation.

Performance

Sentiment Accuracy: 88%. Processing Speed: 500 reviews per minute. Language Support: English, Spanish, French.

Lessons learned

Easy-to-read dashboard with sentiment breakdown. Visual charts and word clouds. Exportable reports for management.

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